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IT systems in practices NHS Warrington Clinical Commissioning Group is advising patients that some practices are currently experiencing issues with slow IT systems, which may impact upon how quickly practice staff can help.


These issues are not the fault of staff within your GP practice, so please do be patient, they want to help you and will to their best to do so.

The slow access to systems is due to issues with the national N3 network - the national broadband network for the NHS - which is currently being replaced in stages across the country.


Local migration to the new Health and Social Care Network (the replacement for the N3 network) will take place within the next 6-8 weeks and once the work has been completed will provide a reliable and efficient service for GP practices. Thank you to all local people for their patience in this matter and for supporting your GP practice during the transition period.

Welcome to Chapelford Medical Centre

contact your doctors online and get a response by the end of the next working day


Our practice is working to improve primary care services across the town and we are looking forward to working closer with our community to help bring the changes that our health economy needs. 

At present we have several GPs, 2 practice nurses 1 trainee nurse, a health care assistant, a clinical pharmacist and a wellness (IAPT) coach. 

Our "receptionists" are being given the new role of "Care Navigator" to support patients and navigate them to the most appropriate service.

ALL staff are trained/are being trained to a high standard to better manage your needs.


Our on-line booking system is now active, to use this service you will need to register at the practice & receive your unique log in details.




Coronavirus (2019-nCoV)

Coronavirus (2019-nCoV) is a new respiratory illness that has not previously been seen in humans.

The risk of getting the illness in the UK is low.

Advice to travellers returning from China and specified areas

Travellers returning from Wuhan and Hubei Province, China

If you have returned from Wuhan or Hubei Province in the last 14 days:

  • stay indoors and avoid contact with other people
  • call NHS 111 to tell them of your recent travel to the city

If you're in Northern Ireland, call 0300 200 7885.

Please follow this advice even if you do not have symptoms of the virus.

If you get a cough, a high temperature, or you feel short of breath, continue to follow this advice. Do not leave your house.

Travellers returning from other parts of China and specified areas

If you get a cough, high temperature or feel short of breath within 14 days of returning from:

  • other parts of China, including Macao and Hong Kong
  • Thailand
  • Japan
  • Republic of Korea
  • Taiwan
  • Singapore
  • Malaysia

You should:

  • stay indoors and avoid contact with other people
  • call NHS 111 to tell them of your recent travel

If you're in Northern Ireland, call 0300 200 7885.

Please follow this advice even if your symptoms are mild.

What this means in practice

This means staying at home for 14 days after arriving from Wuhan or Hubei Province (or other parts of China or specified areas if you have symptoms) and not going to work, school or public areas.

Try to avoid having visitors to your home, but it's OK for friends, family or delivery drivers to drop off food.

While the risk to the UK population remains low, these steps are recommended to limit the potential spread of infection.


Do not use public transport or taxis until 14 days after your return from Wuhan or Hubei Province (or other parts of China or specified areas if you have symptoms).

Getting food and medicine

Stay at home for 14 days after arriving from Wuhan or Hubei Province (or other parts of China or specified areas if you have symptoms), and avoid public places. Ask a friend, family member or delivery services to carry out errands on your behalf.

 As from 1st July we will be offering evening appointments on Monday & Wednesday via video link with Push Doctor, these appointments will be booked through our triage system held daily with our practice nurses.

"Push Doctor is the leading light in online GP consultations, providing video appointments with NHS-trained GPs to patients across the UK. Patients can book an appointment online,  by contacting their surgery, or through the app, and be seen wherever they feel comfortable, whenever suits them. The Push Doctor platform is already live in a number of NHS surgeries across the UK – presenting an all new way for patients to see a doctor without having to attend the surgery. Push Doctor's platform is an additional part of the NHS service available at the surgery. It is completely free and there is no need for patients to de-register from their regular GP in order to use the service"

For more information on Push Doctor visit


Chapelford Medical Centre has an active Patient Participation Group.  We are encouraging membership to support the future development of our services for our patient population please contact for more details about the group.

Our website is updated regularly and is full of useful information about the practice that will help keep you informed of current developments nationally and within our practice itself.


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Please notify us immediately of any changes to your contact details, (address, telephone number, next of kin etc) to ensure we are able to contact you should we need to. Please speak to the receptionist next time you are in the surgery or when contacting the surgery so we can update your records.  Changes of address require proof of change (driving licence, bank statement, rent book, utility bill not including mobile phone bill)


Military Veterans

Contact us

Greater Manchester Mental Health NHS Foundation Trust
Trust Headquarters
Bury New Road
M25 3BL

Tel: 0161 773 9121

HQ Map.pdf [pdf] 98KB


Protected Learning Time (PLT)


In order to ensure continuing education for our staff we allocate the last Thursday afternoon of every month as protected learning time. On such occasions we are closed from 1pm


Missed Appointments 

                  January 2020 -



Thank you

Text Messaging Service

Would you like to be notified by a text message when your next appointment is due ?



Please contact reception with your mobile number or fill in the attached form that is located under the Further Information section 'Text Message Reminders' and give to a member of the reception team.


(Site updated 24/02/2020)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
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